"Visiting Angels has always held the philosophy that we are in business to provide the best care possible to our clients as well as total respect to our caregiving staff."
We are committed to making sure you have the best experience possible with Visiting Angels. Everyone on our office staff has personal experience in caregiving. Hiring and managing caregivers takes experience and patience; we have built an office staff that is uniquely equipped to meet our clients’ needs.
Our clients and caregivers have 24-hour access to our office staff. If you need emergency coverage or a change in schedule, our office staff is available to promptly meet your needs. In fact, we don’t ever utilize an answering service – a local Visiting Angels case manager answers our phones 24 hours a day, 365 days a year. We are always available to assist you with whatever needs you have.
We take responsibility for payroll taxes, social security, workers’ compensation, liability, and bonding on each of our caregivers. We also pay close attention to changing employment requirements with the State and Federal agencies. These compliance tasks are time consuming and expensive for families. We take this complication and risk out of your hands.
Debra Desrosiers, CSA, CADC, HCC/MC, Director
Certified Senior Advisor, Certified Alzheimer's/Dementia Coach, Home Care Certified with Memory Care Specialization
Debra is a native of Manchester NH. After graduating from Southern New Hampshire University with a degree in Business, Debra was employed as a Corporate Controller of a car rental agency servicing six locations in NH & MA for 15 years. Debra’s first priority has always been customer service and treating people with dignity and respect. Debra had a vision of how she would provide customer service to clients as well as treat employees with respect and compassion if she owned that company. After some serious thought and need for change she went on a mission searching for her own opportunity that would be personally satisfying and would give back to her community.
Debra came across Visiting Angels and researched the franchise extensively before purchasing in 2004. Debra has strong family connections with Down syndrome and dementia that led her on the path of servicing families and providing them with the top notch care they deserve. Debra has walked down the path so many of our clients are experiencing themselves. Debra listened to families, often expressing frustration that they had few alternatives other than to place their loved ones in a nursing facility. Before long, Debra’s dream was realized with the families her agency began to care for and had established some great relationships.
In the spring of 2004, Debra resigned from her position with the car rental agency and started the very first Visiting Angels non-medical home care agency in New Hampshire. Debra’s hard work, dedication, and commitment to her clients have earned her an excellent reputation in the community. Since going into business, her agency has served several thousands of families in the southern and central New Hampshire area and her clientele continues to expand.
Debra Desrosiers has always been an active member in her community. Debra has served on the Alzheimer’s Association Memory Walk committee since 2003. Over the years, Debra has earned several awards for her fundraising efforts. In 2011, Debra was awarded the “Unsung Hero” award for her dedication for advocacy, education, and awareness of dementia in our community and the 2011& 2012 Front Runner for her fundraising efforts.
- Debra was given the "Unsung Hero" Award by Alzheimer's Association MA/NH Chapter for her dedication for advocacy, education, and awareness of dementia in our community by the Alzheimer's Association MA/NH Chapter in 2012
- 2006-2014, Debra was been actively involved in The New Hampshire Senior Education Network and currently as the Treasurer
- In 2008, Debra took on another mission and had her dog Sonny trained for Pet Therapy and volunteer’s time visiting seniors in nursing facilities and homes
- 2012 - 2015 Regional Leader for The Walk to End Alzheimer's
- 2012 Outstanding Market Leadership Award presented by Visiting Angels Corporate Office
- 2015 Excellence in Leadership Award from Homecare Pulse (one of two homecare agencies in the nation to receive this award)
- 2015 Better Business Bureau Torch Award winner in large business category .
Ron Desrosiers, Director
After Ron earned his business administration degree, he dedicated 15 years of his professional life to the manufacturing industry in inventory control and account management. Inspired by my wife’s vision to create a successful business to address the needs of seniors wanting to stay in their homes, Ron joined her when she opened Visiting Angels in 2004. Ron wears many important and supportive hats here at Visiting Angels. He handles all the accounting for the agency, which is an enormous task considering Visiting Angels employs over 100 caregivers as well as six full time office staff. He also handles much of the IT, all vehicle maintenance for the small fleet of Visiting Angels company cars, and maintains the building and property.
Both Debra and Ron provide a supportive and relaxed atmosphere here for the dedicated office staff at Visiting Angels. Ron enjoys the office staff here and is pleased to have created a workplace where their three dogs are welcome, well cared for, and truly loved by the team! Ron is also very active in community involvement. Ron is a volunteer for the Auburn Fire Department.
Jessica Harring, Office Manager
M.S. Human Services, B.S. Social Work, A.A.S. Community Service and Leadership, CDP, LNA
Jessica started her work in the human service field at the age of 12 when she worked as a junior volunteer at Sunbridge Nursing Facility in Wolfeboro NH. Upon graduating high school, Jess went on to receive an Associate Degree in Community Service and Leadership from the Thompson School of Applied Science at the University of New Hampshire Durham while simultaneously working for the Americorps Victim Assistance Program. Jessica went on to receive a Bachelor’s degree in Social Work from UNH in 2008 while also working for “A Safe Place” Domestic Violence Shelter out of Portsmouth NH. Additionally, Jessica held internships within the field including: Wildcat Youth Mentors, AIDs Response Seacoast, and the Feminist Health Center in Greenland NH. Once graduating from the University of New Hampshire, Jessica continued her career in the field working as a Career Resource Specialist for people with disabilities at Work Opportunities Unlimited in Dover NH. In 2009, Jessica received an opportunity to work as the community Engagement Coordinator for Planned Parenthood of Northern New England where she worked to recruit and train volunteers and put on outreach events in the community.
In 2010, Jessica had the chance to spend some time living in the southern part of the country in a retirement community in Fayeteville Arakansas, where she became even more aware of the need for quality healthcare services for people of all ages. Upon returning to NH, Jessica accepted a position with Crotched Mountain Rehabilitation Center (CMRC), a multi-faceted facility for people with brain injuries and disabilities. While working at CMRC, Jessica attended New England College in Henniker and earned a Masters Degree in Human Services. During this time she also maintained an internship with Child and Family Services facilitating drug and alcohol counseling primarily with teens. In 2015, Jessica was the recipient of the Sean Tease scholarship- an award given to those interested in pursuing a career as a direct care provider. This scholarship allowed for Jessica to complete the “Hearts and Minds” program out of Derry NH where she became a Licensed Nursing Assistant in January of 2016.
Jessica enjoys working with people in all aspects of the human service field. In her down time, Jessica enjoys the thrill of crossing new experiences off of her bucket list- already this year she has gone paintballing, jumped out of a plane and learned how to shoot a target at the gun range. She also enjoys traveling and trying new restaurants. Her future goals include eventually returning to school to complete her Doctorate Degree- possibly in Social Work.
Emily Feugill, HR Manager
M.S. Human Resource Management, B.S. Business Administration, SPHR, SHRM-SCP
Emily completed the 3-Year Honors Program at Southern New Hampshire University, earning her Bachelor’s Degree in Business Administration. A week before graduating, she began working in the Human Resources field and has continued growing in her career since. Emily earned a Master’s degree in Human Resource Management from Emmanuel College and holds her SPHR and SHRM-SCP designations.
Emily came to Visiting Angels with over 11 years of HR experience in the telecommunications industry. She comes from a family of medical and human services professionals and felt this industry change would allow her to continue utilizing her HR skills, abilities and knowledge while providing a positive impact.
Angela Young, Case Manager
Angela is a case manager who works with Visiting Angels to assist clients in difficult situations with advice, figure out what kind of help is needed, create plans for assistance, keep tabs on progress, and work with caregivers and other professionals to provide the best care possible.
Angela is compassionate with people going through difficult times and will go the extra mile to work with them in a positive way to help make forward strides.
Angela has worked in the home healthcare field for over 20 years, including 20 years at Genesis Healthcare, many of which was working with dementia and Alzheimer’s patients. Angela started her career as a Licensed Nurse’s Aide, then obtained a Certificate for Geriatric Nurse’s Aide Specialist, in 2014 graduated with a Bachelor’s Degree in HealthCare Administration, and most recently completed a course to become a Certified Dementia Practitioner.
Danielle Merrill, Case Manager
Danielle Merrill is a case manager at Visiting Angels. Danielle started her career in healthcare at the age of 18, when she became a nursing assistant, working in assisted living facilities and later for Elliot Hospital.
In 2008 Danielle joined the U.S. Army Reserves, becoming an emergency medical technician and was deployed in 2011 to Afghanistan during Operation Enduring Freedom, and continues to serve our country as a combat medic. Upon returning from deployment she worked for Visiting Nurses Association, where she specialized in working with seniors with dementia and Alzheimer’s.
In 2013 Danielle moved to Texas, where she worked as an emergency medical technician in the emergency department of a level 1 trauma center in downtown Fort Worth, which was also the county hospital. Since moving back to New Hampshire this year, Danielle is continuing her education at South University pursuing a bachelor’s degree in Healthcare management.
Jesse Desrosiers, Administrative Assistant
Jesse Desrosiers is our Administrative Assistant at Visiting Angels with varying tasks on a day to day basis. Jesse graduated from Pinkerton Academy high school in 2015 and received the Mary Anderson Accounting award upon graduation. Jesse is currently enrolled at Manchester Community College pursuing his Business Management degree. While at Pinkerton Academy Jesse was a part of the Academy of Finance program and completed the program in 2015. As the son of Debra and Ron Desrosiers, Jesse was born into the homecare business and has been a part of Visiting Angels since he was eight years old.
When Jesse was younger, he would often go to clients’ homes with Debra to provide companionship, play cards with clients and listen to their stories of when they were younger. He has followed Debra’s footsteps in the dementia field by volunteering to help raise money and attending The Walk to End Alzheimer’s in New Hampshire for the last 12 years. Jesse has even taken the “Train the Trainer” program provided by the New Hampshire chapter of the Alzheimer’s Association. Jesse loves working with Visiting Angels and learning from his co-workers; and is very appreciative of the knowledge and experience they have provided him with.
Tina Guerin, Caregiver, Caregiver Mentor
Tina attended Morehead State University in Kentucky prior to transferring to New England College where she received her Bachelor of Arts in Sociology. Upon graduating, she started a 25 year career in the field of corrections holding various positions which included: Correctional Officer, Counselor/Case Manager and Probation/Parole Officer. In addition, she was a co-facilitator with the Rockingham County Task Force as well as a victim liaison and a member of the Mental Health Committee at the Rockingham County Court.
Upon retiring, Tina worked as a case manager in the re-entry program for the Department of Justice until 2010. Shortly thereafter, Tina began working in the healthcare field initially as a Homecare Attendant with Granite State Independent Living.
She joined the team at Visiting Angels five years ago as a Case Manager while still caring for her clients. After three and a half years in the case management capacity Tina made the transition to her current position: Visiting Angels Caregiver and Caregiver Mentor. These positions have allowed her an opportunity to work several levels and aspects of homecare and she looks forward to a rewarding and successful future with Visiting Angels.
Sonny, our Resident Pet Therapy Dog
(the Golden Retriever)
For Sonny, no job is too big or two small. Sonny doesn’t discriminate, he loves everyone! And, when asked what he enjoys about working here with the rest of the crew, Sonny says, “If you ever need your heart warmed, I’m your man.”
Sasha, twin sister of Shelby
(the Dobie in the middle in photo)
It's not an easy role to be the little sister, but Sasha does her best everyday! What does she enjoy most about working here? Sasha says, "Well, truthfully, everyone who knows me knows I'm the instigator. I'm trying to be good, but it's so much fun to stir things up a little!"
Shelby, twin sister of Sasha
(the Dobie on the right in photo)
"As Sasha's twin sister my job is to finish whatever she starts. I'm very sweet and I know how to work the crowd to get my treats. If that doesn't work, I'll get my big paws on the back of your chair and let out a little bark. I know I'm irresistible and have no shame admitting it."